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Credit Union Partnerships

About Upgrade

Upgrade is a consumer financial technology platform. Established in 2017, our seasoned team aims to provide a platform to service affordable and responsible banking, payment, and credit products that help mainstream consumers move their finances in the right direction.

  • We have facilitated $45 billion in loans.
  • With over 200 financial institution partners, we focus on compliance-centric, long-term relationships with traditional depositories.
  • Our partnerships focus on loan purchase strategies that provide flexible, balance sheet solutions for:
    • Margin compression
    • Balance sheet diversification
    • Liquidity management
    • Income replacement
  • Headquartered in San Francisco, California, we also have offices in Phoenix, Atlanta, Orange County, Dallas, and a technology center in Montreal, Canada

For more information please contact investor@upgrade.com

Credit Union Partnerships

Upgrade partners with Credit Unions to purchase memberized loans we facilitate origination of through our direct to consumer website via an originating-bank partner model or via our Merchant/ Contractor network.

Our loan products include:

  • Personal loans
  • Cards that access a series of closed-end loans
  • Home improvement loans
  • Auto refinance loans
  • Indirect auto contracts
  • Flex Pay BNPL product

Our asset purchase program is flexible with custom credit criteria, nationwide or geography-specific, and no minimum commitments:

  • Attractive yielding, short-duration loans from prime customers
  • Memberization in-funnel
  • Average onboarding ~30 days with dedicated onboarding team, easy integration, transparent diligence materials
  • Comprehensive portfolio monitoring and ongoing compliance/ audit support
  • Servicing retained by Upgrade

For more information please contact investor@upgrade.com

Personal Loans

Term: up to 7 years
 Wtd. Avg FICO*: 725 Wtd. Avg Income: $151,212 Debt Consolidation: 85.00% Wtd. Avg LTV: 79.00%
 Homeowners: 80% Avg PTI: 5.8%

Indirect Auto

Term: 1–7 years
 Wtd. Avg FICO*: 751 Wtd. Avg Income: $153,402 Debt Consolidation: N/A Wtd. Avg LTV: 108.00%
 Homeowners: N/A
 Avg PTI: 6.7%

Home Improvement

Term: 1–20 years Wtd. Avg FICO*: 775 Wtd. Avg Income: $135,639 Debt Consolidation: N/A Wtd. Avg LTV: N/A Homeowners: 84.7% Avg PTI: 2.71%

*Minimum 660+ FICO. Upgrade facilitates loans below 660 FICO, which are typically sold to institutional investors. If you are interested, Upgrade can also offer below 660 FICO loans to your financial institution.

For more information please contact investor@upgrade.com

Our offices

San Francisco

San Francisco

HeadquartersSee Open Positions
Phoenix

Phoenix

Service CenterLearn more
Montréal

Montréal

Engineering CenterSee Open Positions
Atlanta

Atlanta

Regional OfficeSee Open Positions
Orange County

Orange County

Regional OfficeSee Open Positions

For more information, contact us at investor@upgrade.com